Waka Ride Privacy Policy
Last Updated: August 2026
1. Information We Collect
- Name
- Phone number
- Email address
- Profile photo
- Driver license information
- Vehicle information
- Location data
- Ride history
- Payment and transaction information
2. How We Use Your Information
- Create and manage your account.
- Connect passengers with drivers.
- Process rides.
- Improve our services.
- Provide customer support.
- Maintain platform security.
3. Location Information
- Display your current position.
- Match passengers with nearby drivers.
- Calculate routes.
Location information is only used while providing ride services.
4. Sharing Information
- First name
- Profile photo
- Vehicle details
- Pickup and destination information
We may share limited information between drivers and passengers to facilitate rides. We also share information with trusted service providers who help us operate the platform: our payment processor (Flutterwave) to process payments, and our notification provider (OneSignal) to deliver push notifications. We do not store your card details ourselves, and we do not sell your personal information.
5. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse.
6. Data Retention
We retain your information for as long as necessary to provide our services or comply with legal obligations.
7. Your Rights
- Update your profile information.
- Delete your account and all associated data at any time, directly within the app — this is immediate, not a request we process later.
- Contact us regarding your personal data.
8. Children's Privacy
Waka Ride is not intended for individuals under the age required by applicable law to use ride-hailing services.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Continued use of the application indicates acceptance of the revised policy.
10. Contact
If you have questions about this Privacy Policy, please contact:
- Email: wakaridesupport@gmail.com